In project management, efficiency is crucial, and time is valuable. To meet stakeholders' expectations, project managers must efficiently organize projects while ensuring collaboration. Jira ticket templates serve as valuable tools in this regard. This guide provides insights into maximizing their benefits.

Navigating Jira permissions can indeed feel overwhelming. In this brief article, Mads Kristiansen will help you discern roles and walk you through the essentials of the process. 

For many professionals, including freelancers, accountants, lawyers, advertising firms, PR agencies, and consultants, precise time management is crucial. It plays a pivotal role in internal project coordination and, more importantly, in properly billing client services. This post delves into the nuances between billable and non-billable hours, outlines the activities you can charge for, and underscores the importance of monitoring your billable hours.

This article by Kat Boogaard delves into the established blueprint for decision-making, guiding you and your team to identify challenges, weigh options, and make well-informed choices. The author breaks down each stage in this process and provides insights on how to tackle them.

In this webinar, Atlassian's Cathi Davey and Jeremy Cooley demonstrate how teams utilize Jira Service Management to enhance the intake of work such as bug reports and development ideas, improve incident response by integrating development teams into incident swarming, automatically track deployments for governance and compliance, and foster collaboration on the Atlassian platform tailored for innovative team collaboration.

The whitepaper by Isos Technology focuses on ITSM teams new to automation in Jira Service Management, covering topics such as the native automation features, the basic components of a JSM automation rule, the benefits of implementing automation, and how it can simplify complex ITSM processes like employee onboarding.

A research report conducted by Appfire, Isos Technology, and Adience analyzes data and insights from over 200 industry leaders and automation experts. It aims to separate fact from fiction and assess the current state of automation and its impact on businesses. 

Listen to Atlassian Impact, Isos Technology's monthly podcast series. The Isos team, with their extensive experience and countless projects, has gained valuable insights through trial and error. Each month, the host Erin Philips, Isos' Director of Product Marketing, will engage in conversations with Atlassian experts. 

In the first episode of the "Tough Conversations with CIOs" podcast, industry experts, including Wendy Zacchio, CIO at Zelis, share their insights. Wendy brings a wealth of experience as a C-level leader in healthcare and has recently assumed the CIO position at the innovative health-tech company, Zelis. Here, the experts have engaged in candid discussions with Wendy about the Enterprise Agility journey. 

Swimlanes in Jira is a feature that divides the board into horizontal rows, providing a way to further organize issues in your sprint or project. They can help make the board more manageable and provide a quick way to identify bottlenecks and track the progress of tasks within different categories. In this article, you can explore ideas shared by Old Street Solutions' Marketing Team. 

This report by Cprime and Appfire draws upon valuable findings and data gathered from surveying industry experts, providing you with insights to optimize your ITSM processes and stay ahead of the competition.