22 results - showing 13 - 22
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Three ways IT leaders are doubling down on Enterprise Service Management (ESM)
IT Service Management & ESM IT Isos Technology Updated March 02, 2023 0

Resource

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Limited to four options.
  • Webinar / Session
  • Interview / Opinion
Duration in Minutes
Total time in minutes that it will take to consume this content
55
Free
Jira Service Management (JSM) can enhance workflows, communication, and standard practices across all teams in your organization, not just IT. This webinar showcases how the marketing team at CBS improved their efficiency and collaboration by utilizing the power of Atlassian's tools. 
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ESM state of the market and the case for “nimble” Service Desk technology
IT Service Management & ESM BP Blended Perspectives Updated March 31, 2023 0

Resource

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Limited to four options.
White Paper / Book
Duration in Minutes
Total time in minutes that it will take to consume this content
8
Free with registration
In this white paper, you will learn about the concept of Enterprise Service Management (ESM), its significance, and why enterprises must leverage this trend to boost productivity. The rise of ESM could disrupt the Service Desk market, which players like ServiceNow have traditionally dominated. The paper also reviews the research on the Service Desk market and how the key players compare. In addition, it highlights the benefits of adopting nimble technology such as Jira Service Desk. 
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Three trends transforming the Service Desk (ESM)
IT Service Management & ESM A Atlassian Updated February 20, 2023 0

Resource

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Limited to four options.
White Paper / Book
Duration in Minutes
Total time in minutes that it will take to consume this content
10
Free with registration
The service desk landscape is transforming due to three key factors: ESM (Enterprise Service Management), collaboration, and intelligent service management. This Forrester report helps you better understand ESM, collaboration, and intelligent service management.
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The Atlassian approach to ESM
IT Service Management & ESM A Atlassian Updated February 20, 2023 0

Resource

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Limited to four options.
White Paper / Book
Duration in Minutes
Total time in minutes that it will take to consume this content
30
Free with registration
This white paper explores how Jira Service Management can support modern teams and meet the demands of today's fast-paced business with Enterprise Service Management (ESM).
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The complete guide to Atlassian for ITSM
IT Service Management & ESM A Atlassian Updated February 13, 2023 0

Resource

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Limited to four options.
  • White Paper / Book
  • Guide / Report
Duration in Minutes
Total time in minutes that it will take to consume this content
75
Free with registration
Are you looking to adopt Atlassian's ITSM solution but unsure of where to begin? Or are you interested in revolutionizing ITSM by integrating agile, DevOps, and cloud technologies? This hands-on guide is your comprehensive resource for all things ITSM with Atlassian. 
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Migrating from ITSM legacy tools: Best practices
IT Service Management & ESM V Valiantys Updated April 08, 2023 0

Resource

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Limited to four options.
White Paper / Book
Duration in Minutes
Total time in minutes that it will take to consume this content
20
Free with registration
This white paper guides organizations considering migrating from a legacy ITSM solution to Jira Service Management. It highlights the importance of flexibility and adaptability in today's business climate and explains how Jira Service Management can improve productivity and collaboration among teams. 
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Unlocking the power of Enterprise Service Management with intelligent automation
IT Service Management & ESM P Praecipio Updated April 11, 2023 0

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Limited to four options.
Webinar / Session
Duration in Minutes
Total time in minutes that it will take to consume this content
47
Free with registration
This webinar discusses how businesses can utilize Workato for Enterprise Service Management (ESM) and align their entire organization, not just IT, with digital business objectives. Additionally, it examines how Praecipio Consulting has employed Workato as a tool to aid clients in various industries in automating workflows, connecting essential applications, and reducing expenses.
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Accelerate your digital transformation with ESM
IT Service Management & ESM A Adaptavist Updated February 24, 2023 0

Resource

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Limited to four options.
Webinar / Session
Duration in Minutes
Total time in minutes that it will take to consume this content
48
Free with registration
This webinar will highlight the advantages of transitioning from ITSM to ESM practices and demonstrate the significance of expanding while retaining agility and competitiveness, all while achieving your digital transformation objectives.
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The definitive guide to transitioning from ITSM to ESM
IT Service Management & ESM IT Isos Technology Updated March 02, 2023 0

Resource

Select topics that best match this listing. Limited to 6.
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Limited to four options.
White Paper / Book
Duration in Minutes
Total time in minutes that it will take to consume this content
10
Free with registration
This white paper by Isos Technology discusses how ITSM teams can act as a center of excellence for service and knowledge management in their organizations. It explains how business teams can utilize Atlassian tools such as Jira Service Management (JSM) and Confluence to enhance request management, work processes, and information sharing. 
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Resolve problems and make your clients happy: Agile & ITSM with Jira Service Management
IT Service Management & ESM C Contegix Updated April 10, 2023 0

Resource

Select topics that best match this listing. Limited to 6.
Select all that apply. If the resource is platform agnostic, ignore this selection.
Limited to four options.
Webinar / Session
Duration in Minutes
Total time in minutes that it will take to consume this content
58
Free
The ITSM teams face challenges in promptly responding to clients' issues due to their existing processes and tools. To overcome these obstacles, Atlassian specialist Michael Brown shares four strategies in a webinar that can maximize Jira Service Management and ITSM processes by incorporating Agile methodologies.
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22 results - showing 13 - 22
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